Pay Your Rent Online
DEFT is a payment solution designed for people who are seeking a simpler way to meet their payment obligations.
How to use DEFT
To pay your rent:
- Click on the DEFT logo above.
- Type the 10 digit DEFT Reference Number, provided to you at the commencement of your tenancy, into the space provided, click the Go button and follow the steps on screen.
- Print a receipt for your records.
The DEFT payment facility has been introduced for your convenience. However, you can still make your payments by: Phoning 1300 30 10 90 and pay by Credit Card (Mastercard / Visa / Amex / Diners). A surcharge will apply for using your credit card.
Frequently asked questions about DEFT
What is DEFT?
DEFT Payment Systems – the flagship product of Macquarie Payment Services – is a simple, easy and secure way to manage payments.
When can DEFT be paid?
DEFT payments can be made 24 hours a day, everyday.
Who can I ask for help?
The DEFT help desk is available on 1800 672 162 between 8:30am and 6:30pm to assist with your enquiries.
Will DEFT Payments Services automatically deduct payments?
DEFT is strictly a customer initiated payment service. If you require payments to come out of your bank account or credit card on a regular basis you must create a recurring payment online or by phone.
DEFT will automatically deduct payments on the recurring basis (weekly, fortnightly, monthly or quarterly) you have established. Alternatively, you can initiate an individual payment, whether it is an immediate or future payment.
To create a recurring payment you will need to select the “Maintain Future and Recurring Payments” option on the website or the phone system and follow the prompts.